The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Prepare for tour
|
|
Size, composition and specialised requirements for touring party are established Completed |
Evidence:
|
Background research is carried out to ensure the tour presentation includes up-to-date and appropriate information Completed |
Evidence:
|
Tour and materials are planned and prepared to meet customer and enterprise objectives Completed |
Evidence:
|
Conduct tour
|
|
Tour group is welcomed and briefed according to workplace procedures Completed |
Evidence:
|
Members of tour are informed of, and comply with, enterprise OHS regulations and precautions before and during tour Completed |
Evidence:
|
Presentations given to tour members contain the level of specialised and technical information appropriate to the group’s requirements Completed |
Evidence:
|
Special facilities, services and hospitality arrangements are provided as required Completed |
Evidence:
|
Presentations are given in a place where tour members can hear easily (where practical) Completed |
Evidence:
|
Tour members are invited to ask questions and seek further explanation Completed |
Evidence:
|
The welfare and comfort of tour members is maintained at all times according to workplace procedures Completed |
Evidence:
|
Evaluate and assess performance
|
|
Tour members and/or accompanying staff are asked to participate in a review procedure, as required by the enterprise Completed |
Evidence:
|
Self-assessment of performance is carried out in accordance with workplace procedures Completed |
Evidence:
|
Positive and negative aspects of the way the tour was conducted are recognised and addressed Completed |
Evidence:
|
Feedback from tour members is dealt with according to workplace policy Completed |
Evidence:
|